Effective Date: 20th Dec 2016

Gogetspeedy Technologies Private Limited (“Gogetspeedy”) is committed to protecting your privacy. This Privacy Policy (“Policy”) applies to those who visit our“Website”), owned and operated by Gogetspeedy, as well as users of our automated chat solution (“Joe Hukum”), tools and services offered by Gogetspeedy (“Service”). If you have questions or complaints regarding our privacy policy or practices, please contact us at

How Do We Collect, Use and Share Your Personal Information and Other Information?

Information Collected From You

We collect the email addresses of those who communicate with us via email, information about the pages users access on the Website, and information voluntarily submitted by the user (for example, filling out a survey or service registration form). The types of information that may be requested include your name, company name, email address, telephone number and billing information . The information we collect is used to provide the Service to you, to improve the quality of the Website and Service, to communicate information about the Service, to provide you with support when you are using our Website or Service, to bill your account for the Service provided and to contact you about your account when necessary. Your information will never be sold to or shared with other companies or organizations for commercial purposes or otherwise, except as outlined in this Policy.

Gogetspeedy may share your personal information with other companies that help us provide our Service such as customer communication software, help desk software, third-party payment processors etc.

Gogetspeedy collects information on behalf of our customers, and has no direct relationship with the individuals with whom our customers may interact using the Service. If you are a customer of one of our customers and would no longer like to be contacted by that customer, please contact thecustomer that you interact with directly. If our customer requests Gogetspeedyto correct, amend or delete data, we will respond to this request within reasonable timeframe.


Gogetspeedyuses third party software for analytics. All metrics information collected from your usage of the Service shall be transmitted to analytics provider. This information is then used to evaluate how users use Gogetspeedy, and to compile statistical reports on activity for us. We further use the same statistical analytics tool to track or to collect your Personally Identifiable Information (“PII”). We will use this information in order to maintain, enhance, or add to the functionality of the Service and to personalize the experience for you. Anonymized and aggregated information and analysis may be made public where desired by Gogetspeedy. Third party analytics software will not share your PII or associate your PII with any other data held by them.

Use of Cookies

When you use the Gogetspeedywebsite or Service we may store some information on your computer. This information will be in the form of a “cookie” or similar file. Cookies are small pieces of information stored on your hard drive, not on the Gogetspeedywebsite. We do not use cookies to spy on you or otherwise invade your privacy. They cannot invade your hard drive and steal information. We use cookies to help you navigate the Gogetspeedywebsite and Service as easily as possible, and to remember information about your current session.

Name of the Cookie Purpose of the Cookie Privacy Policy for the Cookie
joe-chnlcustid Client side customer identifier Privacy policy of JoeHukum
joe-custinfo Customer widget preferences Privacy policy of JoeHukum
spd-custhash Server side customer identifier Privacy policy of JoeHukum

Links to Third Party Sites

Our Website contains links to other websites that are not owned or controlled by Gogetspeedy. Please be aware that we are not responsible for the privacy practices of? such other websites or third parties. We encourage you to be aware when you leave our Website and to read? the privacy policies of each and every website that collects personal information.

Communications from the Website

We may use your email address to send our newsletters and/or marketing communications. If you no longer wish to receive these communications you can opt out by following the instructions contained in the emails you receive or by contacting us at

We will send you announcements related to the Service on occasions when it is necessary to do so. For instance, if our Service is temporarily suspended for maintenance, we might send you an email. Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you may deactivate your account.


Wemay partner with a third party to either display advertising on our website or to manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on this website and other sites in order to provide you advertising based upon your browsing activities and interests. Please note this does not opt you out of being served ads. You will continue to receive generic ads.

Protection of Information

The Website and Service have industry standard security measures in place to protect against the loss, misuse, and alteration of the information under our control.

While there is no such thing as “perfect security” on the Internet, we take all reasonable steps to ensure the safety of your personal information. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Website or via the Service and any transmission is at your own risk. Once we receive your personal information, we will use strict procedures and security features to try to prevent unauthorised access.

Additionally, you retain all rights of ownership to your personal data we collect. Except as set forth herein, we will not sell or share your personal data with any third parties or use your personal data to compete with you. Your privacy and the privacy of your clients are of utmost importance to us. If you have questions about our security you can contact us at

Corrections, Updates and Deletion

We allow users of the Service or Website to update or modify their information bycontacting us at We seek to respond to requests for access or modification as soon as possible and within reasonable timeframe.

We retain personal data we process for as long as an account is active or as needed to provide the Service. If you wish to cancel your account or request that we no longer use your data, please contact us at We will retain your data as necessary to comply with our legal obligations, maintain accurate financial and other records, resolve disputes, and enforce our agreements.

Children’s Personal Information

Gogetspeedy does not knowingly collect any personal information from children under the age of 13. If you are under the age of 13, please do not submit any personal information through our Website or Service. We encourage parents and legal guardians to monitor their children’s internet usage and to help enforce this Policy by instructing their children never to provide personal information through our Service or Website without their permission. If you have reason to believe that a child under the age of 13 has provided personal information to Gogetspeedy through our Website or Service, please contact us.


Amendments to this Policy will be posted to this URL and will be effective when posted. You should frequently visit this Policy to check for amendments. Your continued use of this Website or the Service following the posting of any amendment, modification, or change to this Policy shall constitute your acceptance of the amendments to this Policy. You can choose to discontinue use of the Website or Service, if you do not accept the terms of this Policy, or any modified version of this Policy.

Legal Disclosure

We reserve the right to disclose your personal data as required by applicable law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or other legal process served on us.

In the event Gogetspeedy goes through a business transition, such as a merger or acquisition by another company, or sale of all or a portion of its assets, your user account and personal data will likely be among the assets transferred. You will be notified via and via a prominent notice on our Website of any such change in ownership or control.

Contacting Gogetspeedy

If you have any questions about this privacy policy or your dealings with the Gogetspeedy Website, you can contact us at or via postal mail at Gogetspeedy Technologies Private Limited, C-46, II floor, NeetiBagh, New Delhi, 110049 India.